Customer Story

How Top Hat Improved Attendance and Engagement in a Blended Learning Course

250

Number of students who used Top Hat each semester

60%

Attendance level after using Top Hat

1

Teaching Excellence Award for course redesign with Top Hat

University of Auckland Business School

The Challenge

Michael Rehm was having attendance and engagement issues in his weekly course

Michael Rehm has taught real estate at the University of Auckland Business School since 2005. For the first seven years, he followed the traditional sage-on-the-stage model of teaching. 

By 2012, he noticed that attendance dropped drastically. “And it wasn’t just me,” says Rehm. “I sat on undergraduate committees where we looked broadly at all kinds of courses and it was a common trend.” One of the issues? The school provided lecture recordings, so students wouldn’t bother showing up. “That was part of it,” Rehm says.

The bigger factor, however, was that in-class engagement was also steadily decreasing.

“When I first started teaching, I’d get students coming up to me at the beginning or end of class, or during office hours, to ask questions or discuss the class,” says Rehm. As time went on, this changed. “I don’t think I got scarier or less approachable,” he says. “Rather, the students’ digital-native approach meant they didn’t communicate that way anymore. They engage remotely or online now.” 

During class, Rehm would look out at his students and not only see the numbers dwindling, but was starkly aware that the ones in attendance were distracted by their phones or laptops.

“When I first started teaching, I’d get students coming up to me at the beginning or end of class, or during office hours, to ask questions or discuss the class. As time went on, this changed.”

Michael Rehm
Michael Rehm Senior Lecturer, Department of Property, University of Auckland Business School

The Solution

Rehm used Top Hat to implement a blended learning environment for improved student engagement

In 2013, Rehm decided to redesign how he taught, introducing online lectures in his Building Construction course. He provided students with bite-sized, interactive video lectures that they watched on their own time during the week, and added questions inside the videos to get a sense of what lessons weren’t sticking.

Rehm believed it was still important to get in front of students, so once a week he hosted an in-person tutorial session using Top Hat to review the material. He asked questions using Top Hat to give students the opportunity to revisit tricky material, or to ask for more help.

At the end of each session, he’d host a tournament on Top Hat, which the students loved. “The tournament was purely about participation, to encourage students to show up and try,” he says. “It wasn’t about getting the right answers. That’s what tests were for.”

Instead of using grades to encourage participation, Rehm took a more novel approach. “What was on the table wasn’t grades or points, it was literally individually-wrapped chocolates,” says Rehm. “But the students took it super seriously and were extremely competitive.”

University of Auckland Business School Campus
University of Auckland Business School Campus

The Results

Rehm won a teaching excellence award for innovation thanks to his blended learning techniques

The blended learning model proved so successful that Rehm decided to add a live stream of the weekly in-person sessions. “I have students at home or at work with their mobile phones loaded with the Top Hat app and they can participate in the review session,” he says, noting the increased engagement in his class due to Top Hat.

Another positive result of his use of Top Hat was that attendance in his class improved to an average far better than those of his contemporaries. “I still get higher attendance for those weekly classes, over 60 percent, which far exceeds what the average lecturers get in their courses,” he says. “I think it’s because the students like the vibe. And for me, it makes teaching fun again.”

In fall 2016, Rehm, and his wife Olga Filippova, who also teaches in the department, won a coveted Teaching Excellence Award from the University of Auckland for their innovative approach to blended learning. The university’s recognition was the result of three years of refining online and in-person review sessions using multiple aspects of Top Hat’s platform.

Learn more about the 750+ campuses that use Top Hat

Auburn University
Rutgers University
California State University
University of Iowa
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University of Buffalo
Ohio State University
Vanderbilt University
Indiana University
University of Georgia

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