Help, with a human touch

Not sure how to keep your students engaged? Need a hand creating a course that matches how they learn best? We offer a community of professionals—and flexible support options with our team of experts—to help you create better and more personalized learning experiences.


Top Hatters
Get help from our team of account managers, instructional designers, tech support members and more


Top Scholars
Join a community of engaged and innovative instructors committed to advancing higher education


Certification Programs
Master active learning strategies and data-driven insights to improve student outcomes


Customer Satisfaction Rating
See why our customers love the help and support they receive on issues big and small

Which one best describes you?


Your partner in creating the perfect course

New to Top Hat? Looking to take your course to the next level? We’ll set you up for success, save you time with ongoing support and ensure you and your students get the most out of our dynamic courseware.

Dedicated one-on-one training

No two courses are alike. With personalized training, we’ll show you how best to use Top Hat to meet the needs of your students and achieve your teaching goals.

Hands-on instructional design support

Get help optimizing your course for specific learning objectives, class formats and teaching modalities. Our instructional design team is ready to dig in.

Comprehensive learning resources

Enjoy live and on-demand webinars, in-depth guides and articles. You’ll get the latest teaching tips and best practices to motivate and engage your students through active learning.

Reliable technical support

With Top Hat Pro, technical support for instructors and students is available by phone and email, or via live chat through the Top Hat app.

“Top Hat’s support makes it easy for faculty to transform their courses to best serve their students. Their dedicated instructional designers are always there to help, meaning course preparation requires a lot less effort.”

Shared Success

Empower your TAs and co-instructors

Looking to save time on course management? With
Top Hat, you can delegate administrative tasks to your TAs and co-instructors—and ensure multi-section courses run smoothly.

Get help with course management

You rely on your LMS to house valuable administrative data. With Top Hat Pro, this doesn’t have to change. Learn how to effectively organize your course content and ensure grades captured in Top Hat successfully migrate to your LMS.

Join a community of your peers

Become part of the Top Hat community. Learn from over 250 Top Scholars (our expert users), build your network through in-person and virtual events, and trade tips and tricks on using Top Hat to help your students thrive in any discipline or modality.

Never stop learning

Get Top Hat Certified to better engage your students with active learning. Plus, enjoy in-app tips and tutorials, as well as training and frequent check-ins to ensure you always stay up to date.

“Top Hat’s support staff, account managers, and authoring teams make the product extremely approachable and make you feel taken care of whenever minor issues are encountered.”