Technology in education is the biggest change in teaching we will ever see. For years, policy makers, teachers, parents and students alike have been weighing the potential benefits of technology in education against its risks and consequences. Prior to March 2020, some would say that technology allowed you to experiment in pedagogy, democratize the classroom and reach Generation Z students. Others may have argued that technology in the classroom could promote cheating. But in our present moment, technology in education has become essential. We share the advantages and disadvantages of using new technology in your learning environment—and offer workable solutions that will help you meet the needs of your students.

What does it mean to use technology in the classroom?

Students are digital natives. They’ve grown up with technology; it’s woven into their lives. In fact, it’s one of the basic 21st century skills that they’ll need in school and the workplace. But using computer technology in the classroom isn’t just about digital devices in class—it relates to anything that facilitates an interaction between teacher and student. Technology in schools could be seen as the culprit, or it could be harnessed to improve student engagement and effectiveness.

“Digital education is generating new learning opportunities as students engage in online, digital environments and as faculty change educational practices through the use of hybrid courses, personalized instruction, new collaboration models and a wide array of innovative, engaging learning strategies,” says David Goodrum1, Director of Academic Technology and Information Services at Oregon State University.

“Furthermore, a 21st century view of learner success requires students to not only be thoughtful consumers of digital content, but effective and collaborative creators of digital media, demonstrating competencies and communicating ideas through dynamic storytelling, data visualization and content curation,” Goodrum says.

This article looks at the pros and cons of using technology in the online classroom. We share how to address some of the pitfalls you might come across when adopting new technology-based teaching and assessment techniques.

The pros:

1. Using technology in the classroom allows you to experiment more in pedagogy and get instant feedback

Technology allows for more active learning. You can increase engagement through online polling or asking quiz questions during online lectures, with instantaneous results. Subject matter is dynamic and timely with digital textbooks that embed links to relevant materials or immersive multimedia. Whether adding a single tool for a specific project or term, or making a more dramatic change such as a flipped classroom, being well-versed in technology can help build credibility with students and even fellow colleagues. Video conferencing software, live polls and discussion boards are all ways to form feedback loops with your students.

2. Technology in the classroom helps ensure full participation

Online polling and other digital tools help to engage all students, including shy students who wouldn’t normally raise their hand in class. Online engagement systems allow you to regularly check in with students for feedback on course materials and assignments. Student insights can also be used to help spot areas where learners might be struggling. Use these insights to adjust your course delivery accordingly.

Top Hat allows you to monitor student performance metrics and attendance in one place. Learn more about our automated insights here.

Student response systems help learners measure their understanding of a topic while professors can see what areas they need to review. For instance, iClicker questions may be multiple choice or true or false and ask students to identify a correct answer, in exchange for participation points from a professor. Clickers and virtual classroom software can make for great engagement tools for educators to enhance their lectures. Student response systems help foster digital citizenship in the classroom and give students an opportunity to engage in class and get rewarded for it at the same time.

One active learning technique that education technology can facilitate is offering students quizzes (not for credit). At the beginning of the class, you can gauge familiarity with a subject by taking a quick, anonymous quiz on the subject you’re teaching—and this can also inform and direct what you need to focus on. At the end of the class, facilitating the same quiz again allows all students to gauge what they do and don’t understand.

3. There are countless resources for enhancing education and making learning more fun and effective

From apps and e-textbooks to organizational platforms, there’s no shortage of tools that can transform the classroom. Some instructors are turning toward classroom ‘gamification,’ the use of competitive scenarios, and the distribution of points and rewards to make the online classroom more fun and engaging. The key to ensuring these methods are also effective is designing them to support your course learning objectives. Digital storytelling, where students use simulations to immerse themselves in a fictional environment, can make learning more exciting and relatable for students. Gamification also allows for interactive lessons and can reduce passivity in the classroom. 

Some gamification tips include role play—where students are asked to pose arguments on behalf of historical figures or scientific concepts—and introducing healthy competition. Technology can greatly aid the implementation of classroom games, as well as their assessment. Blended learning can also play an effective role here, whereby students’ curriculum is partially delivered in person and partially via digital means.

4. Technology can automate a lot of your tedious tasks

Automation can speed up tedious, time-consuming tasks, such as keeping track of student attendance and performance. Engagement tools can help streamline grading for writing assignments, discussions and participation, as well as answer common student questions, which otherwise could seem daunting due to their objective nature.

The canonical example of this? One professor at Georgia Tech coded an artificially intelligent teaching assistant. Jill Watson was able to answer a selection of student questions and pass any that she couldn’t handle to a real person. Technology integration in schools can therefore reduce the amount of time spent on minor tasks.

5. With technology in the classroom, your students have instant access to fresh information that can supplement their learning experience

There is value in having textbooks and course materials that are always up to date, which can even include additions suggested by students. This also fosters a more collaborative learning environment—students can share information, work together on group projects and interact with their instructor online. Collaboration between professors and their students is put into practice through a learning management system (LMS) such as Moodle or Blackboard, where professors upload new content for students to review online. Educational technology enables students to engage in an ongoing cycle of learning: before, during and after class. Student response systems such as clickers can also help learners apply their understanding of concepts covered in class and can indicate areas that need to be reviewed.

Top Hat’s interactive and customized textbooks can be updated on the fly to meet your course needs. Learn more about our digital bookstore here.

6. We live in a digital world, and technology is an essential life skill

Being digitally literate is more than obtaining “isolated technological skills,” according to the NMC Horizon Report: 2017 Higher Education Edition. Rather, it’s about “generating a deeper understanding of the digital environment, enabling intuitive adaptation to new contexts and co-creation of content with others.” Here, the traditional whiteboard is almost extinct, while technology has never been more essential in the virtual classroom. Creating presentations, learning to differentiate reliable from unreliable sources on the Internet and maintaining proper online netiquette are all vital skills that students will learn to develop in the classroom. 

Technology use can also help universities deliver better ROI on student education and remain relevant to a primarily Generation Z audience. Mobile technology in classrooms is a must-have if students want to be prepared for almost any career today. Student achievement may be boosted if they have the means to continue working on projects outside of the classroom.

The cons:

1. Technology in the classroom can be a distraction

Tech savvy students may find it hard to concentrate in class when a wide range of digital devices are around them. It can be hard to keep students’ attention while lecturing behind a screen, but James Lang2, Professor of English and the Director of the D’Amour Center for Teaching Excellence at Assumption College, has a solution. Lang argues that change renews attention—meaning that if students are starting to tune out, it’s time to incorporate opportunities for class discussions. Lang calls these moments ‘signature attention activities’ as they are designed to spark engagement in the midst of a slump.

Matthew Numer, an assistant professor in the School of Health and Human Performance at Dalhousie University, says in an article for The Chronicle of Higher Education that banning laptops is an “insult” to students. “Our students are capable of making their own choices, and if they choose to check Snapchat instead of listening to your lecture, then that’s their loss. Besides, it’s my responsibility as an educator to ensure that my lecture is compelling. If my students aren’t paying attention, if they’re distracted, that’s on me.” To Numer, students glancing at their mobile devices may indicate that a course’s curriculum and instruction needs to be revamped.

This makes the notion of creating a structure and culture of respect all the more important from day one. Identify specific projects, opportunities for breaks and your intentions for participation and engagement using technology in the classroom. Creating expectations and guidelines for students—and sticking to them—will be important for them in respecting your boundaries.

2. Technology can disconnect students from social interactions

Many people are skeptical of technology and what it does to students’, and everyone else’s, ability to verbally communicate.

By creating assignments in class that use both technological tools as well as oral presentations and group collaboration, students will learn to be dynamic in how they learn and interact with others. Participation can also go beyond verbal communication. Consider how your LMS, discussion board or live chat can be leveraged to increase student engagement.

Sara Eskridge, history professor at Randolph College in Virginia, believes that ed tech is a tool to be used in the classroom, rather than an end in itself. The teacher is in control—and knows how to bring the best out in the student.

3. Technology can foster cheating in class and on assignments

While students have always found ways to cheat, the digital age makes it even easier—from copying-and-pasting someone else’s work to hiring an essay-writer from an online essay mill. Here, digital technology could end up hindering students’ professional development.

While technology could be seen as yet another avenue for cheating, it’s possible to structure assignments and exams in a way that makes cheating difficult. Alternatively, you can make exams open-book and focus on problem-solving and mastery rather than retention. Some classroom software allows you to set questions that are subtly different for every student, making them focus on the technique rather than the answer. Ed tech software such as Turnitin is already well-established in most higher education settings. With COVID-19, some institutions have relied on proctoring software to maintain academic integrity from a distance. These assistive tools can easily help professors identify students who plagiarize. 

4. Students don’t have equal access to technological resources

An online education should be accessible to students. Some students can’t afford iPads or even the textbooks required for class. For these students, point them in the direction of your institution’s library or community resources, or create assignments that allow them to work in groups and share resources. You might also consider using open educational resources (OER), which provide a cost-effective alternative to the traditional college textbook.

Don’t make technology the focus of your class, and don’t make it a barrier. Incorporate it in a holistic and inclusive manner—and ensure you do your part to find equitable learning solutions.

5. The quality of research and sources students find may not be credible

The Internet is a blessing and a curse. Your students may need guidance on identifying legitimate and unreliable sources. Many colleges have writing centers that can help with this. You can also use OER—ranging from lecture notes, examinations, assignments and textbooks—and adapt them to fit the needs of your course and students.

How can you tell if content is written by a competent authority? Here are some tips on finding OERs. Top Hat’s Marketplace is also a reliable source of OER you can use, regardless of your discipline or teaching modality. 

6. Lesson planning might become more labor-intensive with technology

The task of adapting technology into your classroom can seem daunting or overwhelming. In many ways though, using technology can become as natural to you as any daily activity.

When you’re choosing classroom technology, it’s important to engage with the software vendor and make sure you have the support in place. Some questions you should ask include whether they supply training or onboarding, and what their reliability statistics and support functions are. After all, you don’t need to be the person all the students come to if the technology goes offline.

The most important factor is to allow yourself time to learn how to use a new ed tech tool and make sure you ask for, and receive, the support that you need.

Technology in the classroom: The final verdict

It’s clear that the benefits outweigh the cons. But the key to technology in the classroom is always going to be the teacher-student relationship, because that’s where the education happens. Technology can be a highly effective tool, but that’s all it is—a tool. In today’s hyper-connected world, sensible use of technology can enhance education.

Top Hat’s 2021 Online Teaching Toolkit gives you all the digital tools and resources you need to form an engaging learning environment. Get free access today.


  1. Kelly, R. (2018, January 11). 7 Ed Tech Trends to Watch in 2018.
  2. Dhami, H. (2020, August 13). James Lang’s Distracted: Why Students Can’t Focus and What You Can Do About It. [Blog post].

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