For both instructors and students, the fall 2020 academic term has been far from a walk in the park. Lectures and coursework have had to be juggled with caring for family members, mental health concerns and housing issues in many instances. We asked educators from our #ProfChats panel to weigh in on the difference that empathetic teaching can make in online learning communities. They also shared strategies on how to become more authentic educators. Here’s how to get started.
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1. Remember to take care of yourself
It can be difficult to say ‘no’ to exciting projects, research and teaching tasks. Derek Bruff, Director of the Vanderbilt University Center for Teaching, suggests a way to give a conditional ‘yes’ to new opportunities.
A8. I have to acknowledge that I can’t do all the things that need doing. No one can, right now. It’s hard to “no,” but it’s easier to say “That sounds like a great project for 2021.” #ProfChats https://t.co/XMCaP5jyZR
— Derek Bruff (@derekbruff) November 19, 2020
Others like Sharon Mitchler, Professor of English and Humanities at Centralia College, set strict working hours and take a mental break from academia by following fun Twitter handles. Her top accounts are below.
A8: I recognize that I cannot get it all done, that perfect is the enemy of survival, and I stay off my computer after 5:00pm. (I start about 6:00am). I also follow happy spaces on twitter, like @TheMerl @Wordsworthians @BitchestheCat #ProfChats https://t.co/a3KvTQI9u8
— Dr. Sharon (@traveling2008) November 19, 2020
Taking care of your mental well-being may be as simple as giving yourself enough time away from your desk. Here is a solution from Viji Sathy—a professor in the Department of Psychology and Neuroscience at the University of North Carolina at Chapel Hill.
I spend a lot of time outdoors. I walk a lot. I take as many meetings as I can while walking. I sneak in a walk between meetings. I stop staring at a screen as often as I can. #ProfChats https://t.co/XSqaT8CS3Q
— VIJI SATHY (@vijisathy) November 19, 2020
Tazin Daniels, Assistant Director at the Center for Research on Learning and Teaching at the University of Michigan, takes a different approach when it comes to self-care. Part of her philosophy involves relying on support from those around her.
A8. Forget about #selfcare – lets talk about #communitycare!!! Find your people across the digital divide. We are more alone but also more connected than ever! Who are the people you can text/zoom everyday to share the little successes and dissapointments? #ProfChats
— Dr. Tazin Daniels (@ThePedagologist) November 19, 2020
Daniels also sheds light on a community that could benefit from extra support and check-ins: those who identify as Black, Indigenous and People of Color (BIPOC).
A8. Also, please remember BIPOC faculty & staff are more overstretched than ever. If you are BIPOC, I hope you are empowered/supported enough to set boundaries. White folks – please step up and say “yes” more to service work and check in your BIPOC colleagues #ProfChats
— Dr. Tazin Daniels (@ThePedagologist) November 19, 2020
Self-care can be easily pushed to the back burner when work commitments pile up. Karen Costa, Co-Founder of 100 Faculty, shares plenty of simple ways to make time for yourself.
A8 I actually made a slide of this for a presentation I did. I don’t do all of these every day, but I throw everything and the kitchen sink at staying well. #ProfChats pic.twitter.com/8eDTfMbwVo
— Karen Costa (@karenraycosta) November 19, 2020
Once your life jacket is fastened, share the strategies above with your students. Cathy Davidson, a Distinguished Professor in the PhD English program at the City University of New York (CUNY), writes that this is an “invaluable” part of strengthening your class community.
A8. Self-care is not only doing whatever one needs to do to get a breather, in whatever way that means, but also showing your students that self-care is invaluable for community. Let them know what and how you take those breaths so they can learn guiltlessly too! #ProfChats https://t.co/fYUsHZE4E9
— Cathy Davidson (@CathyNDavidson) November 19, 2020
2. Humanize your course with trust, care and authenticity
A humanizing course experience can make students feel valued and welcomed—even from a distance. Karen Costa stresses the importance of being a caring figure your students can turn to.
A2: specifically, be present in your online courses. Humanize them. Provide evidence of care. Get educated about the impacts of stress/trauma on teaching and learning. Take care of yourself so you can care for your students. Set healthy boundaries.#ProfChats
— Karen Costa (@karenraycosta) November 19, 2020
Accessible professors aim to be available to answer questions and concerns through a variety of mediums. Karen Freberg, Associate Professor at the University of Louisville, offers some tips for humanizing your learning environment.
A3. Be present and accessible to students. I always have office hours and sessions to walk students through assignments.
Bring guests to class. Tie elements of what we are doing in class and show the industry’s doing the same.
Empathize & humanize the content and 💬. #ProfChats https://t.co/fdLcxTLCxl
— Karen Freberg • #SMprof • Author • Consultant (@kfreberg) November 19, 2020
Presence doesn’t come with a prescription—it depends on your students and their unique circumstances. Derek Bruff suggests some ways to connect with learners using media.
A3. Social presence is key, and it can come in different forms. Have students share using multiple media–text, audio, video–when possible. And ask them to identify personal or professional connections to the course content. #ProfChats https://t.co/4Q0RKkd05J
— Derek Bruff (@derekbruff) November 19, 2020
Part of being present means showing students that you too are coping with similar challenges. Consider using this advice next semester from Jenel Cavazos, Associate Professor and Master Teacher in the Department of Psychology at the University of Oklahoma.
(2/2) I also think they need to hear they’re not alone and it’s totally normal to be scared and stressed. I’m a big advocate of being authentic and I think it’s good to share parts of your own life so they can see you as more than just a picture on a computer screen. #profchats pic.twitter.com/BZfL1KN9IU
— Jenel Cavazos (@jenelcavazos) November 19, 2020
It’s important to trust your students. But it’s even more important to recognize that it’s okay if they don’t trust you, writes Karen Costa.
A3: I want to say something about trust here. I trust my students. I don’t expect them to trust me. Not on day one. Not ever maybe. I work to earn that trust though in every communication that I have with them.
Again, I trust my students.#ProfChats
— Karen Costa (@karenraycosta) November 19, 2020
A one-size-fits-all approach won’t fly in the virtual classroom. Be mindful of how you interact and accommodate students, so says Tazin Daniels.
A5. It comes back to trust (right @karenraycosta?) – if you can build trust with your students, you can WORK TOGETHER to get them re-egnaged. There is no prescription for this, each learner’s situation is different #ProfChats
— Dr. Tazin Daniels (@ThePedagologist) November 19, 2020
3. Address students’ socio-emotional concerns early on
Students’ basic needs must be addressed before turning to academic policies. Cathy Davidson suggests some key areas to focus on beyond academics.
A7. We know frm @GeorgiaStateU study students are 7 times more likely to drop out of school for economic than learning hardship reasons. So addressing food and shelter insecurity key. Also mental health. Knowing good services. And outreach, community, always. #ProfChats https://t.co/KKR0ZiFP9M
— Cathy Davidson (@CathyNDavidson) November 19, 2020
Course tutorials led by teaching assistants (TAs) can be effective spaces for mentoring and checking in on students. Learners may also be able to relate more to their TAs, suggests Jenel Cavazos.
(1/2) My favorite thing is peer mentorship; I think students are more likely to open up to people who are similar to them. Their team TAs are just one semester ahead of them in many cases, and are often in other classes with the students on their teams. #profchats
— Jenel Cavazos (@jenelcavazos) November 19, 2020
Students may face a number of non-academic challenges—some of which may be concealed. Remind them that it’s okay to prioritize their lives outside of your class, Tazin Daniels notes.
A5. If you can, try to show vulnerability and share your own struggles with your students. Let them know that everyone is struggling (some more than others) & if this class can’t be a priority, that is OKAY. But don’t wait until its too late to have that conversation. #ProfChats
— Dr. Tazin Daniels (@ThePedagologist) November 19, 2020
Professors like Cathy Davidson have helped address socio-emotional student needs on a larger scale. Her students wrote a cookbook featuring wellness menus and more to support wider communities.
Q3-2 It’s called “We Eat” and we’re publishing it next month open source @ManifoldScholar With so many @CUNY dying and losing jobs and homeless and with food insecurity, the cookbook is recipes and also wellness menus, histories of ancestors, communities of love #ProfChats https://t.co/AzUShR5uQ9
— Cathy Davidson (@CathyNDavidson) November 19, 2020
4. Small changes to your course delivery add up
Make a habit of celebrating and advocating for your students. That might be as simple as congratulating them on completing a project, suggests Sharon Mitchler.
A7: Point out surprising outcomes, assignments that get turned in despite challenges. Recognize student’s individual situation: “I am so impressed that you are managing your time so well while focusing on keeping your kids safe and helping with their school work, too.” #ProfChats https://t.co/u5TgwSqKCj
— Dr. Sharon (@traveling2008) November 19, 2020
Some students may be faring well. Other groups could be severely impacted by the pandemic. Viji Sathy writes that equity must be at the forefront of your teaching experience.
I also think it’s important to recognize #equity here. Discrimination takes a disproportionate toll on some of our students. We are not on the same boat. Some people’s boats are little rafts, and some are yachts, with everything in between. #ProfChats https://t.co/0fhfti3j8M
— VIJI SATHY (@vijisathy) November 19, 2020
Sathy also highlights the importance of responding to—versus disregarding—student hardships. Even if it’s connecting students to a campus resource, it’s better than saying nothing at all.
First, acknowledge these challenges. Ignoring them and plowing through content is NOT the way to go. Bake in flexibility in your course so that you and your policies are not an obstacle to learning. #ProfChats https://t.co/X5YKFTHxrG
— VIJI SATHY (@vijisathy) November 19, 2020
Lenient extension policies can make all the difference between an all nighter and prioritizing one’s well-being. Amanda Haage, a professor in the Anatomy department at the University of North Dakota, shares how she’s facilitating flexible assessments.
I do have a “no reason necessary” extension policy. This is a MUST right now. Hoping students can jump back in when they have time….#ProfChats
— Dr. Amanda Haage (@mandy_ridd) November 19, 2020
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