Inclusive Communication for Business and the Professions
Whitney Tipton, Ph.D.
This critical text provides students with up-to-date information and resources designed to help them navigate the business world, regardless of their background or field of study. Covering everything from writing and formatting résumés to effectively communicating through a variety of channels, this title incorporates discussions of the most current technological and social trends, including how remote work changes workplace communications. With up-to-the-minute case studies and features such as ‘Insights on Inclusivity,’ the shorter chapters engage students and offer a highly adaptable framework for instructors to curate an ideal course.

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Table of Contents for Inclusive Communication for Business and the Professions
- Preliminaries
- Chapter 1: The Communication Process
- Chapter 2: Nonverbal Communication
- Chapter 3: Emerging Workplace Technologies
- Chapter 4: Résumés and Cover Letters
- Chapter 5: Your Online Presence
- Chapter 6: Interviewing in the 21st Century
- Chapter 7: Occupational Aptitude and Personality Fit
- Chapter 8: Approaches to Workplace Management
- Chapter 9: Socialization and Onboarding
- Chapter 10: Organizational Culture
- Chapter 11: Workplace and Employment Laws
- Chapter 12: Diversity, Equity, & Inclusion
- Chapter 13: Listening and Speaking at Work

Key features
- Communication issues faced by real companies are woven throughout, asking students to explain the communication process used by the company and to make recommendations for corrective actions
- Insights on Inclusivity segments relate course content to current issues about diversity and inclusion, giving students the tools to communicate, collaborate, and lead within diverse teams
- Instructor Manual includes a variety of written and spoken activities incorporating the most recent research on common workplace communication tools