Emotional intelligence is the ability to recognize and regulate one’s emotions as well as influence the emotions of others. The term was first introduced in 1990 and later popularized by psychologist Daniel Goleman. Emotional intelligence is the ability to communicate effectively, empathize with peers and address conflicts in a respectful manner. Today, emotional intelligence is regarded as a key skill that sets leaders in the workplace apart from those with similar technical knowledge.
Emotional intelligence refers to the process of making informed and empathetic judgments. There are four tenets of emotional intelligence, including: self-management, self-awareness, social awareness and relationship management. Self-management is where students regulate their behavior and adapt to new situations with ease. Self-awareness is the ability to recognize one’s own strengths and weaknesses when entering an unfamiliar situation. Social awareness is the ability to recognize emotional cues and uncover the power dynamics in a group. Relationship management is where students use verbal and nonverbal communication to nurture fulfilling connections with others.