Overview of Logistics
Lead Author(s): JWCC Content
Source: Skills Commons
Student Price: FREE
An introduction to logistics management by John Wood Community College.
This content is licensed under the Creative Commons Attribution 4.0 International License.
Uses an electronic product code (EPC) numbering system
Radio Frequency Identification (RFID)
Most common symbol is the Universal Product Code (UPC)
A need for a particular product or component
An event causing injury¸ ill-health¸ or property damage
A warehouse with finished goods and/or service items
Failure to fulfill a specified requirement
A safety incident in which an accident does not occur¸ but came close to occurring
When the weight of a lift truck offsets the weight of the load it carries
The quantity of goods available for sale
An unplanned¸ undesired event that hinders completion of a task and may cause injury or other damage
Distribution Center (DC)
Work-in-Process (WIP) inventory consists of inventory of material ready for use in production.
Hand trucks are not useful when large quantities of product needs to be moved in a short amount of time or when products have been palletized.
Today, enclosed docks are by far the most commonly used dock designs in the U.S
Safety refresher courses are not beneficial to employers as a means to reinforce employee/workplace safety practices.
A Class D fire extinguisher is used to combat fires involving combustible switches, wiring, metals, and iron.
Each fork truck has a capacity limit based on weight and/or volume.
Identifying the purpose, considering your audience, and proofreading are examples of valuable listening skills.
Quality planning is designing a process that is capable of meeting quality standards.
An example of external communication is communicating with your supervisor.
The most commonly used system in a warehouse is Customer Relations Management (CRM) software.
A ______________ production facility ______________ is a site that converts raw materials into manufactured products.
______________ Shipping ______________ methods are usually determined by the customer and may include carrier selection, product labeling, palletization, product segregation, and pallet stretch wrapping.
The ______________ FAST______________ program is a trade initiative between the U.S., Canada, and Mexico. It aims to guarantee safety/security and boost profits for each country by allowing faster clearance to C-TPAT members.
______________ Loading ______________ is the main function of the shipping department. It is a skill and takes experience to hone. The main objective is for product to reach the customer in good condition.
______________ Open ______________ docks are the least expensive. They consist of a platform that extends out from the exterior building wall. All unloading and loading takes place on the platform outside of the building.
______________ Gravity ______________ conveyors are the most basic and least expensive type of conveyor. They are positioned at an angle, with wheels or rollers attached.
______________ Ventilation ______________ provides a way of circulating and refreshing the air.
______________ Hazard ______________ analysis is sometimes referred to as job safety analysis. It is a process used to reduce risk of potential incidents to an acceptable level.
A ______________ project ______________ team focuses on a single major issue of concern within a given process.
______________ Cross-training ______________ can reduce overall staffing requirements by preparing workers to work in multiple areas within their facility.
This system is used by the U.S. Postal Service to scan handwritten zip codes into a bar code.
A ______________ is a software system designed to: plan and optimize transport, mode and carrier selection, and real-time vehicle tracking.
______________ is the most frequently used application on the Internet. It consists of a user name and a domain name.
John set a personal goal to lose 30 pounds in a week from today. Using the SMART goal-evaluation process, identify which element John's goal is lacking in.
Which high-performance team consists of a group of workers responsible for a similar process within supply chain logistics?
Which of the following is NOT a characteristic of an effective team member?
Contribute to team-building
Pursues their personal agenda
Helps motivate the team
Jim is discussing an order with a customer. Which form of communication is this an example of?
Which of the following is NOT an example of a reading skill principle?
______________ is a methodology that furnishes tools for the improvement of business processes by decreasing process variation and improving product quality.
Total Quality Management (TQM)
A(n) ______________ audit is conducted by someone within the company that is not directly involved with the process being audited.