Dispatch and Tracking Operations
Lead Author(s): JWCC Content
Source: Skills Commons
Student Price: FREE
An introduction to logistics management by John Wood Community College.
This content is licensed under the Creative Commons Attribution 4.0 International License.
A ______________ is a software system designed to: plan and optimize transport, mode and carrier selection, and real-time vehicle tracking.
______________ is the most frequently used application on the Internet. It consists of a user name and a domain name.
John set a personal goal to lose 30 pounds in a week from today. Using the SMART goal-evaluation process, identify which element John's goal is lacking in.
Which of the following is NOT a characteristic of an effective team member?
Contribute to team-building
Pursues their personal agenda
Helps motivate the team
Which high-performance team consists of a group of workers responsible for a similar process within supply chain logistics?
Jim is discussing an order with a customer. Which form of communication is this an example of?
Which of the following is NOT an example of a reading skill principle?
______________ is a methodology that furnishes tools for the improvement of business processes by decreasing process variation and improving product quality.
Total Quality Management (TQM)
A(n) ______________ audit is conducted by someone within the company that is not directly involved with the process being audited.
One way to implement continuous improvement is to use a four-step process that involves identifying ideas, implementing the change on a small scale, determining what needs changed, and then implementing on a large scale. Identify the correct order of the steps involved in this cycle.
Which organization's goal is to "promote worldwide standards to improve operating efficiency and productivity and to reduce costs"?
Which process seeks to eliminate waste ("muda") by focusing on increasing efficiency and using empirical methods to determine what matters?
Which of the following is NOT a basic quality objective?
Checking battery water levels on a pallet jack weekly is an example of what type of maintenance?
Operating equipment checklist
Which of the following is the most common personal protective equipment (PPE)?
Injury to the back, shoulders, hands, wrists, or other body parts may occur from repeated or continual exposure to awkward positions, repetitive motions, forceful exertions, pressure points, and static postures. These injuries of this type are referred to as:
work comp injuries
Which type of fire extinguisher should you use to combat a fire involving electrical cords, switches, and wiring?
Colors are used to advise potential hazard types to employees. Which color means information and can be found on safety and out-of-order signs?
Colors are used to advise potential hazard types to employees. Which color means safety and is often found on first-aid stations?
Which organization studies the cause of workplace injuries and illnesses and develops ways to control hazards?
Which organization is primarily focused on safety regulations for large trucks and buses?
Which piece of equipment is typically equipped with pneumatic tires that allow for operation on rough areas without jostling the load?
Carton clamp truck
A ______________ crane uses a bridge beam with a powered or manual hoisting mechanism. It typically has wheels for easy movement around a facility.
Which of the following is NOT an example of a basic security measure at a warehouse?