Students, you’ve found the right place.

Can I use Top Hat on any device?

You can use Top Hat through an internet browser or through our mobile app. The Top Hat mobile app can be downloaded on both iOS (Apple) and Android devices. For internet browsers, Top Hat can be used on the three latest versions of Google Chrome, Mozilla Firefox, Safari as well as Microsoft Edge. Top Hat is optimized for Google Chrome and Mozilla Firefox, so we recommend you use one of those two browsers. Please note that Top Hat does not support Internet Explorer.

How do I create a Top Hat account and enroll in my course?

Once you receive a course join code from your instructor, you can enter it here and follow the prompts to create or log into your account. For more detailed instructions on creating your account, check out this support article.

How do I purchase a Top Hat textbook?

If your instructor is assigning a Top Hat interactive textbook it will be included in your purchase, using the unique join code provided by your instructor. If your instructor does not require the Top Hat platform for your course, but you are interested in purchasing a Top Hat eText, please visit our Catalog.

How much does Top Hat cost?

We offer three purchase options for students: $33 for a 4-month subscription; $53 for a 12-month subscription; $96 for a 4-year subscription. You can find out more on our Pricing page. If your instructor is assigning a Top Hat interactive textbook as part of your course, your subscription price will be adjusted to include the price of the text.

How long does a Top Hat subscription last?

We offer three different subscription lengths for students: 4 months, 12 months, or 4 years. The length of your subscription depends on which you choose to purchase. Please contact Top Hat Support if you have questions about a specific subscription.

I’m not sure if I’m going to stay enrolled in my course. Can I get a free trial?

When you enroll in a Top Hat course that requires paid Top Hat products, you will usually have the option to initiate a 14-day free trial for the course from the checkout page. You will see the option to start a free trial for your instructor's course above the required course materials listed at checkout. The trial will start as soon as you click the Start 14 Day Free Trial button on the checkout page. In order to take full advantage of the free trial, we recommend starting the trial on or after your first day of class. That way you can use Top Hat in your course for free for the first two weeks of class. Please note that the free trial option only appears when enrolling in a course through a web browser as opposed to through the mobile app.

I dropped my class. Can I get a refund?

You can request a refund for a Top Hat product for a period of up to 14 days following your purchase. When a refund is granted, your access to the Top Hat products that were refunded will be immediately terminated and all records (including grades) associated with the products will be permanently deleted. Top Hat can only provide refunds for Top Hat products purchased directly from tophat.com, while Top Hat access keys purchased at a campus bookstore can only be refunded by the bookstore. For more information on requesting a refund, check out this support article.

I’m having trouble using Top Hat. How can I get additional help?

We’re here to help! Navigate to the Top Hat Success Center for a full list of support options, including detailed articles on common questions, phone support, and live chat.